Service Centres

Caffè Italia Australian service centres:

With Caffè Italia Service Inclusive, your servicing is covered for two years after your order confirmation date. You can relax in the knowledge that all work will be undertaken by trained Technicians, using genuine spare parts - most of which come with a two-year warranty.

Caffè Italia in collaboration with Bravo Repais, will provide the best service for your coffee equipment. If is a warrany repair for a domestic products purchased from Caffè Italia, Bravo will send you a prepaid postage label to ensure prompt delivery of your machine to our service centre. In case is a warranty issue you will only pay the freight cost to Bravo Espresso, the reparation would be performed free of charge. If is not a warranty case, once received the unit we will call to arrange payment of the $80 inspection fee which is deducted from the price of your repair.

This enables the team of engineer to prepare an accurate quote before beginning any work. The headquarter for repair is located at Unit 21, 2 Bishop Street, St. Peters, 2044 Sydney Australia.

If you wish to book your reparation or maintenence please email us at info@newcoffeeitalia.com.au providing a small description of the issue you have with your product.

AUTHORIZED SERVICE AND SUPPORT CENTERS FOR THE BRANDS